At Green Mini Mart (operated by MI FRUIT & VEG LTD, UK Company number 14876858), your privacy is our priority. We understand that when you share your personal information with us, you’re trusting us to protect it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, greenminimart.uk, or shop with us at our physical store located at 180 Kettering Road, Northampton, England, NN1 4BH.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please don’t hesitate to contact us.

01. What Information Do We Collect?

We collect information necessary to process your orders, provide our services, and improve your shopping experience. Here’s what we might collect:

  1. Personal Information
    • Name: To identify you and address you properly.
    • Contact Details: Email address, phone number, and billing/shipping addresses to communicate with you and deliver your orders.
  2. Order Information
    • Order history, preferences, and payment details (note: we do not store payment card information; online payments are processed securely through third-party providers).
  3. Account Information (if applicable)
    • Username and password for customers who create an account on our website.
  4. Technical Information
    • IP address, browser type, and device information to help us improve our website’s functionality and user experience.
  5. Cookies

We use cookies to personalize your shopping experience, such as remembering your preferences and the items in your cart. You can disable cookies in your browser settings, though some features of our site may not function properly.

02. How Do We Use Your Information?

We use the information we collect for the following purposes:

  1. To Process Your Orders
    • Deliver your purchases to your preferred address or prepare them for in-store collection.
  2. To Improve Our Services
    • Analyze shopping trends to stock products you love.
    • Test and enhance our website’s performance.
  3. To Communicate With You
    • Send order confirmations, delivery updates, and special promotions (with your consent).
  4. To Ensure Legal Compliance
    • Keep records as required by law and prevent fraudulent activities.

03. How Do We Protect Your Information?

We’re committed to keeping your data safe. Here are the steps we take:
a. Secure Technology
Our website uses encryption (SSL) to protect your data during transactions.
b. Limited Access
Only authorized personnel have access to your personal information.
c. Third-Party Security
We work with trusted payment processors who follow stringent data protection standards.

04. Do We Share Your Information?

We never sell or rent your personal information to anyone. However, we may share your information in the following cases:

  1. With Service Providers
    • Delivery partners to ensure your orders reach you.
    • Payment processors for secure online transactions.
  2. For Legal Obligations
    • If required by law, we may disclose your information to regulatory authorities or law enforcement.

05. Your Rights

You have rights when it comes to your personal information:

  1. Access and Update
    • Log in to your account to update your details or contact us if you need assistance.
  2. Request Deletion
    • You can ask us to delete your information, subject to legal and business requirements.
  3. Opt-Out of Marketing
    • Unsubscribe from promotional emails anytime by clicking the “unsubscribe” link.

06. How Long Do We Keep Your Information?

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Order records: Kept for a minimum of 6 years to comply with tax regulations.
  • Inactive accounts: Deleted after 12 months of inactivity unless required otherwise.

07. Cookies and Tracking Technologies

Cookies help us provide a seamless shopping experience. For example:

  • Functional Cookies: Remember your cart contents.
  • Analytics Cookies: Help us understand site usage and improve performance.

You can manage cookies in your browser settings.

08. Children’s Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect their information. If we discover that we’ve inadvertently collected data from a child, we will delete it promptly.

09. Real-Life Example of Data Use

Let’s say you place an order for fresh apples and carrots. We use your name and address to deliver your order, your phone number to notify you of delivery updates, and your payment details to process the transaction. Your preferences help us stock similar fresh produce you may enjoy in the future.

10. Third-Party Links

Our website may include links to third-party sites (e.g., delivery tracking services). Clicking on these links is at your discretion. Please note that we are not responsible for the privacy practices of other sites.

11. Updates to This Privacy Policy

We may occasionally update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

12. How to Contact Us

If you have any questions about this Privacy Policy or your data, please get in touch:

  • Email: [email protected]
  • Phone: (016) 049-45600
  • Address: 180 Kettering Road, Northampton, England, NN1 4BH

We’re here to ensure your shopping experience is safe, smooth, and enjoyable. Thank you for trusting Green Mini Mart!