Welcome to the FAQ section for Green Mini Mart! We know you might have questions about how our store operates, what we offer, and our policies. This page is here to provide clear and straightforward answers to some of the most commonly asked questions. If your query isn’t covered here, feel free to contact us at 01604 945600 or email us at [email protected].
1. About Green Mini Mart
Green Mini Mart, located at 180 Kettering Road, Northampton, NN1 4BH, is your one-stop shop for international fresh fruits, vegetables, groceries, frozen fish, butcher chicken, meat, and more. Whether you’re looking for pantry staples or specialty items, we’ve got you covered.
Yes! Our website, greenminimart.uk, allows you to browse our selection, place orders for collection or delivery, and pay online or in-store via cash or card.
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2. Orders and Payments
Ordering is easy! Visit our website greenminimart.uk, select your items, and choose either collection or delivery at checkout. You can also place your order by visiting us in-store.
Yes! Our website, greenminimart.uk, allows you to browse our selection, place orders for collection or delivery, and pay online or in-store via cash or card.
We accept payments online via secure payment processors, as well as cash or card payments at the store.
If you need to make changes to your order, please contact us at 01604 945600 as soon as possible. While we’ll do our best to accommodate your request, changes might not be possible if your order has already been processed or packed.
3. Returns and Refunds
Vegetables, Fish, and Meat: Due to hygiene and safety concerns, we do not accept returns or exchanges on these items.
Grocery Items: You can exchange grocery items if they are in a resealable condition and are returned to our physical store at your own responsibility. Please bring your receipt as proof of purchase.
If you receive a damaged or incorrect item, please contact us immediately at 01604 945600 or email [email protected]. We’ll do our best to resolve the issue promptly.
4. Delivery Information
Currently, we deliver within a 2-mile radius of our store due to limited staffing. We’re working to expand our delivery range in the future.
Deliveries are made after 7 PM. We’ll notify you once your order is out for delivery.
Delivery fees depend on the size of your order and your location within our delivery radius. Details will be provided at checkout on our website.
